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FAQ's

Do you offer free shipping?

Yes! We offer free shipping within Australia on all orders.

How long does delivery take?

Delivery typically takes 5-9 business days within Australia.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

What is your return policy?

Visit our Returns & Exchanges page for more details.

How do I contact customer service?

You can reach us via email at support@parcelandpouch.com or by filling out the form on our Contact Us page.